Manage
We take responsibility for your IT and ELV (Electronic Low Voltage) infrastructure with committed, SLA-backed uptime, monitored and maintained on-site and remotely.
Every electronic system needs proper maintenance to live a long life, and well-maintained systems fail on a schedule you control rather than one you don't. Our trained team proactively monitors and maintains your facilities both on-site and remotely, with automated tools collecting and logging every incident for analysis, so you can concentrate on your core business.
What we manage
Managed Services
Proactive, subscription-based operation of your infrastructure under a contractual service-level agreement: the alternative to break/fix outsourcing, with performance and quality metrics stated up front and uptime committed in writing.
Remote Infrastructure Management
Infrastructure scattered across locations, managed centrally. RIM brings your sites under coordinated remote monitoring and maintenance, with on-site hands where the work demands them.
Security Operations
Ongoing security monitoring of your organization with current tools — detection, containment, and remediation of IT threats — delivered in association with a Security Operations Center and technology labs.
Infrastructure Services
As your infrastructure moves onto virtualized and cloud-based platforms, the same managed discipline follows it: proactive monitoring, maintenance, and incident logging for the systems you run, wherever they run.
Product Implementation
A purchased product that nobody configures properly delivers a fraction of its value. Our trained resources — and our network for sourcing the right specialists — configure your products for the results they were bought for, as a one-time engagement you can budget at purchase.
Training
Trained people are the driving force of every growing organization. We train your IT staff across all IT and ELV topics, run customized group sessions at your premises, and enable your team for international certifications.
Managed operations work best on infrastructure that was audited and specified well — which is why many engagements begin with an independent audit and grow from there. Coverage runs from our offices in Bangalore and Kozhikode, on-site and remote.
The rest of the practice
Audit
Systematic, independent examination of your IT and ELV (Electronic Low Voltage) infrastructure, from network design and information security to surveillance, access control, and fire safety.
Consult
Buyer-side consulting for ELV design and procurement — requirement analysis, CAD drawings, BOM and BOQ, and generic-spec RFPs that keep at least three brands competing.
Want your infrastructure to be someone else's worry?
Tell us what you run and what uptime you need — we'll propose the coverage and the SLA.